1 reviews | Active since Sept 2016
Debit orders being debited on the wrong date
<p>I have taken out an insurance policy with Miway. Clearly i asked the consultant to deit on the 1st of every month. This never happened, I was being debited on the 28th or before that. This has now caused me unneccersary bank charges. However, eventually i was told the policy lapsed. i was called again from the onsultant, took out the policy again, and was assured by the consultant that my debit order will be for the 1st of every month. Again this never happened. Unacceptable! Please listen to the recorded calls . Miway, you will habe to pay my debit order rejection charges at the bank, as this was your staff mistake. Please sort out urgently. A big company that has poor listening s****s. My name is Attish Jaganath, ********** 330 / ********** 810</p>
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
We’re so sorry for upsetting you, and we assure you that it is never our intention to do so. Asisipho has been in touch to confirm cancellation of you policy, and we urge you to give us a call if there's anything else we can help you with.
Best regards,
The MiWay Team
We’re so sorry for upsetting you, and we assure you that it is never our intention to do so. Asisipho has been in touch to confirm cancellation of you policy, and we urge you to give us a call if there's anything else we can help you with.
Best regards,
The MiWay Team
