Debit order went off again on my account
I am a very unhappy client I think staff here need training because I asked details to be updated on my policy.<br> <br> Dikeledi was suppose to have done that but she spelled everything wrongly after a day I asked her to change it. Once she did update the mistake I now get another debit order coming off my account today but MIWAY DEBITED THE ACCOUNT ON THE 25TH this is really Disgusting service.<br> <br> I have been with my Miway for 3 years and I am the most unhappy client because MiWay staff keep making mistakes and giving excuses for their actions.<br> <br> PLEASE FIX THIS DEBIT ORDER THAT COME OFF MY ACCOUNT TODAY. I cant pay double in a month for insurance. You are *****ing from clients.
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Replies (1)MiWay Insurance's replyOfficial
03 Aug 2015, 16:54Hello wisdommaphosa,
Thanks for taking the time to comment and for letting us know what you think about the debit order error. We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you! Thanks for giving Inno a chance to discuss your concerns with you in more detail, and giving Dikeledi the opportunity to correct our error.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for taking the time to comment and for letting us know what you think about the debit order error. We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you! Thanks for giving Inno a chance to discuss your concerns with you in more detail, and giving Dikeledi the opportunity to correct our error.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply03 Aug 2015, 16:54
Official
Hello wisdommaphosa,
Thanks for taking the time to comment and for letting us know what you think about the debit order error. We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you! Thanks for giving Inno a chance to discuss your concerns with you in more detail, and giving Dikeledi the opportunity to correct our error.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for taking the time to comment and for letting us know what you think about the debit order error. We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you! Thanks for giving Inno a chance to discuss your concerns with you in more detail, and giving Dikeledi the opportunity to correct our error.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
