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Zodwa N
1 reviews | Active since Apr 2011
30 Mar 2021, 09:58
Debit order didn't go off
Miway please assist with debiting my monthly subs, I spoke to Pontsho on the 19th of March to update my banking details however my account was not debited on the 25th.I spoke to one of your consultants yesterday and he advised that the debit order was going to go off yesterday however my account is not debited. I received a text yesterday evening advising that I don't have cover because a payment was not received, does it mean that i must look for another insurer?
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MiWay Insurance's replyOfficial
30 Mar 2021, 10:41Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the correct team and someone will get back to you shortly with feedback. In the meantime, please accept our apologies for any hassles we have caused you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply30 Mar 2021, 10:41
Official
Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the correct team and someone will get back to you shortly with feedback. In the meantime, please accept our apologies for any hassles we have caused you. Best regards,
The MiWay Team
The MiWay Team