PS
Patricia S
1 reviews | Active since Sept 2010
29 Mar 2016, 07:55
DEBIT ORDER DIDN'T GO OFF ON THE AGREED DATE
I am very disappointed at the service from my way insurance i have signed a debit order for the 20th of every month knowing very well that they will be funds on my account on that day and my way decided to deduct from my account on the 18th which i was never informed if they've 1st discussed with me i was going to request for debit order to go off after the 20th if they cant deduct if the 20th falls on Sunday, this has a negative impact on my cheque account.<br> <br> i phoned my way they promised to call me back and with just one attempt around 7:15am on the 24/03/2016 they decide to bombard me with sms that they tried calling me really!<br> <br>
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MiWay Insurance's replyOfficial
01 Apr 2016, 16:12Hello citig01,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Innocentia has been in touch to assist and we thank you for giving us an opportunity to explain the reason behind the early debit.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Innocentia has been in touch to assist and we thank you for giving us an opportunity to explain the reason behind the early debit.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
MiWay Insurance's reply01 Apr 2016, 16:12
Official
Hello citig01,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Innocentia has been in touch to assist and we thank you for giving us an opportunity to explain the reason behind the early debit.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Innocentia has been in touch to assist and we thank you for giving us an opportunity to explain the reason behind the early debit.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team