LA
Lester A
1 reviews | Active since Mar 2018
18 Dec 2019, 10:11
Debit order before agreed date and before salary!!!!!!!
MiWay took my premium yesterday - 10 days before the agreed debit order date and before I get paid. Then today I got an SMS from them saying that they would like to collect me premium earlier (after they already took it). They have no right to take my money before the egreed debit order date without my permission. They are now messing up my Christmas budget, and I want my cover cancelled!!!
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
18 Dec 2019, 10:35We’re so sorry for any inconvenience that has resulted because of this. We have passed your note on to our client services team and someone will be in touch to rectify ASAP! Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply18 Dec 2019, 10:35
Official
We’re so sorry for any inconvenience that has resulted because of this. We have passed your note on to our client services team and someone will be in touch to rectify ASAP! Best regards,
The MiWay Team
The MiWay Team
LA
Lester A's updateReviewer Update
22 Dec 2019, 13:39After receiving a call from MiWay to apologise, I decided to remain a client. However, I just received an email and sms saying they will take my premium (again) on my actual payday. I think this is very unprofessional, and if it actually happens there will be no way I don't stop my policy!
LA
Lester A's update22 Dec 2019, 13:39
Reviewer Update
After receiving a call from MiWay to apologise, I decided to remain a client. However, I just received an email and sms saying they will take my premium (again) on my actual payday. I think this is very unprofessional, and if it actually happens there will be no way I don't stop my policy!