1 reviews | Active since Jul 2011
Debit Order
Im furious as i have clearly communicated that my banking details has changed, i made an acception that there would be a possibility that the first debit would bounce, as no funds was going into my FNB account, BUT, the thought of successfully debiting my new account with and receiving the premium, then redebiting my FNB account and explaining to me that it was an error is upsetting!!!<br> <br> Who will be paying for that error???? who will be paying the bank charges for that error??? its always 'we apologise' <br> Companies are quick to cancel policies and insurance if they do not receive payment, but they dont step up and take responsibility when they are at fault. all clients get is a \we apologise"<br> <br> And that is why our country is in the state it is....everything"
We're really sorry for any hassles we may have caused you. Innocentia has since been in touch to assist with your debit order issues, and we thank you for giving us another chance to make things right.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,
We're really sorry for any hassles we may have caused you. Innocentia has since been in touch to assist with your debit order issues, and we thank you for giving us another chance to make things right.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,
