JK
Jevon K
1 reviews | Active since Feb 2015
25 Feb 2015, 10:14
Debit order
MiWay decided to debit my account before the actual debit date. I wasn't pleased that I wasn't at least notified. The consultant i had an online chat with dealt with the situation well. He apologized and changed a setting on the system. I was pleased with him just not MiWay! when asked to refund me i would have to wait 72 hours which is ridiculous. All I ask is for warning in advance when debiting my account please! <br> <br> thnx
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MiWay Insurance's replyOfficial
05 Mar 2015, 13:59Hello JevonKann,
Thanks for letting us know what you think, and thanks for the suggestion - we assure you of our commitment to bridge any gaps in our service delivery!
We also want to apologise for the early debit that was processed on your account. Onwaba has since helped and we urge you to give us a call if there's anything else you would like to share with us.
Kind regards,
The MiWay Team
Thanks for letting us know what you think, and thanks for the suggestion - we assure you of our commitment to bridge any gaps in our service delivery!
We also want to apologise for the early debit that was processed on your account. Onwaba has since helped and we urge you to give us a call if there's anything else you would like to share with us.
Kind regards,
The MiWay Team
MiWay Insurance's reply05 Mar 2015, 13:59
Official
Hello JevonKann,
Thanks for letting us know what you think, and thanks for the suggestion - we assure you of our commitment to bridge any gaps in our service delivery!
We also want to apologise for the early debit that was processed on your account. Onwaba has since helped and we urge you to give us a call if there's anything else you would like to share with us.
Kind regards,
The MiWay Team
Thanks for letting us know what you think, and thanks for the suggestion - we assure you of our commitment to bridge any gaps in our service delivery!
We also want to apologise for the early debit that was processed on your account. Onwaba has since helped and we urge you to give us a call if there's anything else you would like to share with us.
Kind regards,
The MiWay Team