1 reviews | Active since Aug 2015
Debit account early
On the 23/06/2015 Miway debited my account early with out even informing or confirming with me if my salary date has change, i got charged from my bank and after i complained i was refunded , now again July , my account is again debited on the incorrect date. i am expected send through my bank statement to be refunded and i also need to provide for my debit order and this will go off on the 11/08/2015<br> I am trying to understand , why my pay date has change with out my instruction and where they expect me to get money on the 11/08/2015 , when my instruction was and still is that my account needs to be debit on the 25th monthly.<br> this is a really inconvinience and all they keeping saying is , its the system and and and and
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Patricia has since been in touch to assist with the debit order issue, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Patricia has since been in touch to assist with the debit order issue, and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
