fM
francisco M

1 reviews | Active since Oct 2021

02 Nov 2021, 05:00

**************** from miway insurance

Hi, I am so disappointed with Miway insurance when I bought my vehicle I was advised to take miway insurance because apparently was the best insurance available and when it comes to Delivery Service they are the best only to find out that miway insurance is a **************** all they good for is collecting your money and No DELIVERY SERVICE. I have been paying my policy every month even when I was not working due to the pandemic I made sure I find money and pay my policy. My vehicle got ****** and I phoned the tracking company to trace my vehicle unfortunately they couldn't find it apparently the tracker had been jammed or removed. Went and opened up the case phoned miway told them what happened 2 weeks later I get a reply from miway saying my claim has been declined due to the tracking device on my vehicle was ANOT GOOD ENOUGH... what nonsense is this what do I know about tracking device it's shocking because my Auntie has no tracking device and she's covered with the same miway insurance. I've never been so disappointed in my life I am not happy with miway insurance you took my hard earned money and telling me stories when it comes to Delivery Service

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Replies (2)
MiWay Insurance
MiWay Insurance's reply02 Nov 2021, 08:51
Official
Thank you for taking the time to write to us and for bringing your concerns to our attention. We can assure you that it is never our intention to upset you in any way and that this is not the level of service that we aim to deliver. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 
Best regards,
The MiWay Team
fM
francisco M's update02 Nov 2021, 11:46
Reviewer Update
Thank you for listening... I hope to hear from you soon my business is on pause