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<p>Hi,</p> <p> </p> <p>I wish to raise my dissatisfaction with Miway due to the fact that I’ve insured my Galaxy S3 for the value of R12100 and they have been deducting R225.82 monthly from me with no issues.</p> <p> </p> <p>My cell phone gave me problems and when I claimed I was told that I can only be assisted with the amount of 4095.00 excluding my access of R400.00. When asked why I can’t claim a phone to the value of my insured amount I was told that I over insured myself really. Why didn’t Miway advise me of this when the insurance was taken out on the 28 April 2016 why did they accept high premiums when they knew they could not pay out that amount in the case of a claim. This is daylight ****** how can you have satisfied customers when you are selling false policies.</p> <p> </p> <p>I need someone to look into my query as this is totally unacceptable .</p> <p> </p> <p>See below authorisation this is absurd.</p> <p> </p> <p>Regards,</p> <p>Rowan Walters ********** 248</p> <p> </p>