TD
Thobile D

1 reviews | Active since Jan 2017

12 Nov 2017, 17:07

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On the 08th Nov at 12h59 I received a call froM a miway consultant BY THE NAME OF zakheni @ ********** who wanted me to come back to miway as I used to be their client and they still have my info. She offered to quote me in order to beat my current insurance I was clear that they wouldnt beat. At the end of the call we agreed that I would stay with my current insurer (not miway). yesterday I noticed that miway has ****** and deducted over R4000 from my account without my consent.

I request miway to listen to the call to confirm that I didn't take up the offer as it was higher than my current premium. BRING BACK MY MONEY!!!!!!! THIS IS THE BEHAVIOR OF *******.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply13 Nov 2017, 08:07
Official

We’re so sorry to hear this and we can assure you that this is not the MiWay way. An agent will be in touch to clarify the issue.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply12 Dec 2017, 14:33
Official

We would again like to apologise for the previous incorrect debit order and we would like to assure you of our commitment to always deliver awesome service.

Please don’t hesitate to give us a call if there's anything else we're able to help with.

Best regards,
The MiWay Team

Best regards,