MR
Matodzi R
1 reviews | Active since Feb 2015
02 Dec 2021, 11:51
day light ******* and Disgusting treatment from MiWay Insurence
Miway increased my premium with 50%. I was surprised to see a billing of R 1360,81 from my account. My retail value for the car is only R159000. when I called them, they said they can only reduce it to R1090, that all they can give. is either I take it or I leave them and look for another insurance. I have been with miway for more than 12 years and have never been involved in an accident. it is funny how they treat their clients with such arrogance. I guess it time to start shopping around , as for miway, your service is poor and you dont treat your clients corretly.
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MiWay Insurance's replyOfficial
02 Dec 2021, 12:21We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
MiWay Insurance's reply02 Dec 2021, 12:21
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
MR
After writing a review yesterday, MiWay just decided to conclude on a new contract without my input or at least contacting me. I have nevver been this frustrated and angry at the same time. The unprofessionalism at MiWay is on another level.
Matodzi R's updateReviewer Update
03 Dec 2021, 12:44After writing a review yesterday, MiWay just decided to conclude on a new contract without my input or at least contacting me. I have nevver been this frustrated and angry at the same time. The unprofessionalism at MiWay is on another level.
MR
Matodzi R's update03 Dec 2021, 12:44
Reviewer Update
After writing a review yesterday, MiWay just decided to conclude on a new contract without my input or at least contacting me. I have nevver been this frustrated and angry at the same time. The unprofessionalism at MiWay is on another level.