DM
Dudu M

1 reviews | Active since Mar 2013

27 Sept 2017, 12:55

Day Light *******

I am paying for a group B car hire option, MiWay book for me a Group A car hire option.... WHY?? as if they didn't know I am paying for a group B car hire option. When I spoke to Bridget, she told me that her manager must approve it? WHY if I am paying for it? MiWay's bad service is revolting.... I'm extremely annoyed by MiWay bad service.

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply27 Sept 2017, 13:07
Official

We're so sorry to hear that you feel this way. We assure you that it's never our intention to cause you any hassles. We've passed your message on and someone will be in touch.

Best regards,
The MiWay Team

Best regards,

DM
Dudu M's update27 Sept 2017, 14:00
Reviewer Update
MiWay & Avis promised to delivery my car today at 8h00am 27 September 2017, its now 13h55pm and the car is still not here, I am really inconvenienced here. The premium I'm paying is too high for me to get such bad service from MiWay.
MiWay Insurance
MiWay Insurance's reply03 Oct 2017, 09:39
Official

Please accept our sincere apology for the hassles you’ve experienced Dudu!

Bridget has since been in touch to apologise. We’re happy to report that your claim has since been authorised. Please give us a shout should you need anything else in the interim.

Kind regards,
The MiWay Team

Best regards,