KH
Kathrine H
1 reviews | Active since Jan 2025
30 Jan 2025, 17:33
******* database- violating POPIA
I have been asking for months to be removed from your call list but I still get 3+ calls per day. I have no idea how you even got my number. PLEASE REMOVE ME & MY NUMBER FROM YOUR DATABASE IMMEDIATELY AS THIS IS *******.
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
30 Jan 2025, 17:34It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply30 Jan 2025, 17:34
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
KH
Kathrine H's updateReviewer Update
30 Jan 2025, 17:39This is a very poor response. Who is “the right team”? Why hasn’t this been escalated in the past? Why do your call centre agents say they will remove my number when they don’t? Why are you okay with using my information in an unlawfül manner? Multiple calls per day is plain harrassmènt when I have NEVER had a policy with you. How did you even come upon my number?
KH
Kathrine H's update30 Jan 2025, 17:39
Reviewer Update
This is a very poor response. Who is “the right team”? Why hasn’t this been escalated in the past? Why do your call centre agents say they will remove my number when they don’t? Why are you okay with using my information in an unlawfül manner? Multiple calls per day is plain harrassmènt when I have NEVER had a policy with you. How did you even come upon my number?