Damage Claim

<p>I am extremely disappointed with MiWay and their lack of professionalism in handling claims laid against their client.</p> <p>I was rear ended by a MiWay client on Friday the 3rd of June 2016. Till this day I am yet to be contacted by the person in charge of my claim. I have been contacting her to update me on the progress of my claim and I am tired of always calling her and listening to her telling me to either call her later in the week or the following week. I have contacted her over 10 times and I am yet to receive the settlement letter she promised to send me in the beginning of December 2016.</p> <p>When lodging the claim I was asked to do 2 quotes for the damaged caused to the vehicle I was traveling in. What disturbs me is that they say they are only prepared to pay over R4 000 less that the cheapest quote that I gave them. What is the use of asking for quotes if you are not prepared to restore the original state of the damaged vehicle? Where do you expect me to get the rest of the money? Your client? Since the claim is taking so long, are you going to pay for the inflation of prices? Since I will have to do a re-quote, will you pay the new prices?</p> <p>My experience has been nothing but bad with MiWay. Although Bianca Louw, the lady who was handling my claim, is polite, I am yet to see any progress.</p> <p>If this continues, I think MiWay should consider changing their name to “OurWay” because they do things their own way.</p>