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Patricia M
1 reviews | Active since Jul 2024
26 Jul 2024, 09:33
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I reported a claim for my damaged windscreen on the 17th of July 2024, my claim was processed and approved. I was informed that my repairs will done by Auto boys panel beaters. It's been two weeks and still my windscreen has not been replaced. On the 24 of July they came to my workplace to replace the windscreen, only to realized it was not the correct fit for my car. They came back again today 26 July 2024, and still it was not the correct windscreen.
I'm really frustrated and dissatisfied with the service I have received from both Miway and Auto boys panel beaters.
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MiWay Insurance's replyOfficial
26 Jul 2024, 09:34It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply26 Jul 2024, 09:34
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team