Customer service one star to many

<p>I call Miway about three weeks ago advising that my television is damaged. The assessment done on Monday the 14th November and advised that Miway will contact me by the end of the week.The week went by I than followed up next week they were awaiting the quotation. I was advised that I will receive a call to advise no call to say any thing. I followed up again on 2nd of December they received a quote it needed to be finalized. The quote is for a different TV I own a Sony Bravea TV no one advised that the quote is for a Panasonic TV that cost half of my initial investment. I am brand loyal individual.</p> <p>I was supposed to have received a call between 13:00 and 16:00 on the 2nd it is now the 3rd and still no call</p> <p>After being a loyal client for many years this is not how we do things my way this is done the Miway, way.</p>