MG
Mannda G

1 reviews | Active since Oct 2016

29 May 2019, 14:20

Customer service from Thando Miway

Hi guys! Today i experienced the best customer service from Thando- Senoir advisor. So like i wanted to change my insurance from miway to king price because i felt like my premiums were too high. but after speaking to Thando it felt like i was speaking to my own brother who cares so much about me. He gave me advise on why i shouldnt choose king price and this was not because he wanted me to stay with miway but because he cared about what is best for me. i really felt very valued and also experienced a personal touch of cuatomer service! on top of that he made me even more happy by matching the premiums i was offered by king price. Big up Thando and Miway!! keep on valuing your customers like this!!! Thank you so much :)..Im a happy customer!

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply29 May 2019, 17:01
Official
Thanks for taking the time to compliment Thando for his great service delivery. We will be sure to pass your feedback on to him and high five him for making your service experience memorable!

Best regards,
The MiWay Team