1 reviews | Active since Jul 2016
Customer Service
<p>Good Day</p> <p>Im a new client of miway and was happy when I signed on cause miway gave me options. I knew it was to good to be true. I called customer service on Monday and was **** to I called yesterday and was **** to again. Today the whole story changes. I was on the phone about 20 min only to find out nothing is being done. The best part I get a call from sales that transfers me to customer service. As I had to explain the whole story again my call gets cut. I though miway was the best option for me but I was clearly mistaken. If this is how business is done then I can cancel my policy</p> <p> </p> <p>Regards </p> <p>Extremely Upset Client</p>
Good day Kavan
Thanks for bringing this to our attention and big apologies for the slow turnaround time you experienced initially! Motheo has since been in touch to update your policy and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Good day Kavan
Thanks for bringing this to our attention and big apologies for the slow turnaround time you experienced initially! Motheo has since been in touch to update your policy and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
