Customer retention

My premiums were scheduled to increase as of the 20th of January 2016, I was unhappy with this and opted to join another insurance. I called Miway with the aim of cancelling my policy and I was transferred to a senior advisor by the name of Dibuseng, not only was she able to keep my premiums the same she was also able to decrease my access by R1000.<br> <br> Thank you for the great service!!