TM
Thapelo M
1 reviews | Active since Nov 2019
11 Oct 2021, 09:58
Customer for 3 years, First Claim I get bad service not happy
I am not happy with the service I have received so far with Miway, I logged a claim on 25/09/2021 Claim number: C***, I am the one who's calling them to find out what is happening with my claim so far is still on the validations queue 3 weeks now, I thought claiming with miway will be easy but so far its been a hustle and am at their mercy, I been paying my premiums very since never even skipped any payments but the service I received not happy at all.
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MiWay Insurance's replyOfficial
11 Oct 2021, 10:46We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
MiWay Insurance's reply11 Oct 2021, 10:46
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team