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1 reviews | Active since Jul 2018

23 Oct 2023, 12:01

Customer Dissatisfaction….

I don’t know if it’s bad luck or what… it’s three months already but I’m not assisted I’ve written countless emails ever since I’ve been in an accident. The person has has to assist me who is going by the name of Sibonelo hlatshwayo. I’m really feed up with the level of service that I’m receiving from this company. I guess it’s true when I was told I’ll never be assisted by Miway insurance and they increasing fees that time I stay ten minutes away from my workplace and most the time the car is always parked but I’m paying a crazy fee of insurance. They will provide you with a bad service even though you are a loyal customer and I’ve been with them since 2018 it’s my first time claiming but I’m already experiencing an awful service from them it’s seriously annoying… Costumer Dissatisfaction… after my claim gets approved I’m leaving this crazy insurance for good cause they after money and they don’t care about their clients…. 🤬😡😤😖☹️😏

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Oct 2023, 12:03
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team