Credit Shortfall is a load of **** with Miway

I was mislead into trusting Miway Insurance. I requested full comprehensive cover with Miway Insurance which included an added Credit Shortfall incase I owed anything on the car. The amount still outstanding on the car was mentioned to the sales person when they had called. Long story short: I was in an accident with my car and the car was written off by Miway and deemed uneconomical to repair. Now Miway has drafted their Agreement of Loss and have agreed to pay out the retail value of my car but have neglected to cover the shortfall with the finance house. I feel it should've been told to me in the beginning that this ***** company (Miway Insurance) only covers a very small portion of the shortfall. If I had known that, I would've moved to a much better insurance company.

Conclusion, Miway Insurance are ************.