MK
Maureen K

1 reviews | Active since Apr 2015

18 Jan 2017, 08:11

CREDIT MONEY

<p>I had a contract with my way and on the 3th of january 2017 i asked them to call me as i sold my car needed insurance for a new car. i did nt get any response until i even send another message. Then i decided to cancel my contract with them . someone from Miway phoned me on the 09/01/2017. There were suppose to pay me back my money as they already took January money. The lady said i will get my money withing 7 working days. I am still waiting even today. can this be attended urgently and pay me my money urgently.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply18 Jan 2017, 21:23
Official

This doesn't sound right at all and we'll be sure to have a look at what's happening. An agent will be in touch shortly to update you!

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply30 Jan 2017, 21:13
Official

We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Latisha a chance to discuss your concerns with you in more detail and to help.

Please give us a shout if you need any further assistance.

Kind regards,
The MiWay Team