AB
Adam B
1 reviews | Active since Jan 2014
09 Nov 2019, 08:55
Credit Check done on my profile WITHOUT my permission!
Received a credit alert that Miway did a credit check on my profile, yet I never gave them permission to do so. I received a call from Miway yesterday, but I decline them before they even started asking any questions or permission to do a check on my profile.
This is very ********* and unprofessional. No matter if a check was done on a person's credit profile for previous quotes, the consultant MUST ask permission EACH time a call is conducted to the customer for a quote comparison BEFORE the credit check is done
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MiWay Insurance's replyOfficial
09 Nov 2019, 10:48This is not on and we’ll be sure to get to the bottom of what went wrong. In the interim, please accept our sincere apology for any upset you have experienced. An agent will be in touch shortly! Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply09 Nov 2019, 10:48
Official
This is not on and we’ll be sure to get to the bottom of what went wrong. In the interim, please accept our sincere apology for any upset you have experienced. An agent will be in touch shortly! Best regards,
The MiWay Team
The MiWay Team
AB
Adam B's updateReviewer Update
09 Nov 2019, 22:17Thank you. You are correct it's not on!
AB
Adam B's update09 Nov 2019, 22:17
Reviewer Update
Thank you. You are correct it's not on!