ZM
Zama M

1 reviews | Active since Feb 2016

26 Jul 2017, 08:22

Credit bureau Listing

<p>I've cancelled my insurance long time aogo with MiWay, but discovered that they listed me on Credit bureau. I've never skipped my premiums when I was still with them. I contacted them more than once asking them to fix this and they always apologised and promised to remove me and get back to me. It's ben more than a year now. </p> <p> </p> <p> </p>

0
Replies (5)
MiWay Insurance
MiWay Insurance's reply26 Jul 2017, 09:10
Official

We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your feedback on and someone will be in touch to assist you.

Best regards,
The MiWay Team

ZM
Zama M's update10 Aug 2017, 07:26
Reviewer Update

It's been two week and this has not been resolved. The person who called promised to resolve this and get back to me.

MiWay Insurance
MiWay Insurance's reply15 Aug 2017, 11:00
Official

We’re so sorry for upsetting you and we assure you that it is never our intention to do so. Your details have been removed from our system and we urge you to give us a shout if you need anything else!

Kind regards,
The MiWay Team

ZM
Zama M's update29 Nov 2017, 09:29
Reviewer Update
After so many requests, MiWay still hasn't removed my name from ITC. What do I have to do?
MiWay Insurance
MiWay Insurance's reply12 Dec 2017, 18:12
Official

We are so sorry for upsetting you.

Your details have been removed from our system and we urge you to give us a call if you need help with anything else!

Kind regards,
The MiWay Team