Couldnt be bothered to respond - despite numerous follow ups
I have always been impressed with Miways service but this last week has changed my mind. On 8 July I emailed their claims dept about our geyser. After multiple follows up by email, the online chat and leaving voice messages I have yet to receive a response. In the meantime my geyser is leaking and has been for over 10 days now. Does anyone at Miway actually care to answer me???
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Replies (2)
MiWay Insurance's replyOfficial
16 Jul 2019, 13:25We’re so sorry to hear that we’ve let you down. Someone will be in touch shortly, to turn things around ASAP!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply16 Jul 2019, 13:25
Official
We’re so sorry to hear that we’ve let you down. Someone will be in touch shortly, to turn things around ASAP!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
's updateReviewer Update
17 Jul 2019, 11:07Andre contacted me yesterday and the whole things has been sorted out now. What a pity it took so much effort on my side to get Miway to respond.
's update17 Jul 2019, 11:07
Reviewer Update
Andre contacted me yesterday and the whole things has been sorted out now. What a pity it took so much effort on my side to get Miway to respond.