Continuous Terrible service and generic copy and paste responses

Accident on 03 September (first since joining MiWay 5 years ago) - the worst experience ever. MiWay sent the car to the cheapest, low budget repair shop in order to save money at the expense of their clients. The car is white, the bonnet was sprayed cream, Grills, lights etc. not sitting flush and 1 light shines forward and the other to the floor. The damaged/broken badge was not replaced. Aircon was not working. To cover up their poor workmanship, the widened the fenders to made the gaps look even, but now with the bonnet closed, I can see the engine. Clips and plugs are laying loose under the bonnet and just dangling around waiting to set the car on fire. Spot light are not in position, it is just there in the bumper look like trash. MiWay has not in touch with me in a month. The company is not responding to ETA. Just holding the car hostage. MiWay is turning a blind eye. I am tired of their generic responses, which will most likely follow this complain too.