MR
Morne R

1 reviews | Active since Jul 2010

13 Apr 2018, 08:17

Continuous harassment from MyWay

I received a cold call from a MiWay consultant yesterday offering me a quote on my short term insurance. In the past (I'd say ±3 or more years ago) I've given MiWay the opportunity to quote on my insurance and they couldn't beat the premium I am paying with my current insurance. I asked the consultant to remove my name and my detail from their website. Since then, every now and again I get a call from a consultant who wants to quote me on my insurance. Every time I ask them to remove my details from their database, yet they have continued to harass me to give me a quote. Can someone please advise if a company is allowed to retain my details and frequently harass me even when I've asked them to remove me from their database? I want to report MyWay to the Ombud.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply13 Apr 2018, 08:51
Official

We're so sorry for bothering you. We have passed your request on to our sales team and they will remove your number from our system.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply30 Apr 2018, 15:59
Official

We apologise for disturbing you! Your details have been removed from our system and you should not be getting any more calls from us.

If you need any further assistance, please feel free to call us on ***.

Best regards,
The MiWay Team