CONTINUED DEDUCTING PREMIUM WITHOUT MY APPROVAL

I requested a quotation in February to weigh options if i want to change current insurance. When they told me end of the month they will deduct premium I immediately informed them to cancel the request. They are ignoring my request saying i cannot cancel via email i must call. Whwn i call whoever answe tell me somebody else will call me after 3 days. Whike this is happening they continue to debit my account monthly with different premiums. I am enough of this kind of treatment where i have to wait for days for the bank to reverse the payment. I will never encourage anyone to join Miway