RR
Renda R

1 reviews | Active since Aug 2020

24 Mar 2022, 16:46

Contacted without my express permisison

MiWay Insurance contacted me without my express permission to be contacted. The agent gave some wishy-washy excuse about me having ticked yes on an application form. This is something that I am very particular about. I NEVER tick yes to be contacted on any application form, and specifically state that I do NOT want to be contacted. Yet, here we are. I believe that MiWay has sourced information from a database against my wishes and I will be taking this matter further with the company.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Mar 2022, 16:59
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 
Best regards,
The MiWay Team
 

Best regards,