VM
Venessa M

1 reviews | Active since Jun 2015

04 Aug 2015, 21:45

Consultant didn't call back!

I was involved in an accident. In my distress, I called Miway insurance to receive roadside assistance. As I was on the phone the with the her our line was interrupted. I waited and she didn't call me back I had to start the process again with another consultant. <br> <br> -Very disappointing considering my emotional state as a result of the event!

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Aug 2015, 09:59
Official
Hello VMog,

Thanks for your note and for the opportunity given to have a look at what happened. Riette has since been in touch with the service provider to get to the bottom of what happened, and they've assured us that they tried calling you, but they were unfortunately not able to reach you.

Sorry again for any hassles and please shout if there is anything else we're able to assist with!

Kind regards,
The MiWay Team