KK
Kabelo K
1 reviews | Active since Aug 2016
22 Jan 2024, 12:21
*********** consultant
I will keep on rating u guys 1 star until you sort out my claims, firstly, I am the one who always has to call asking what is happening with my claim. I called in today and was assisted by some lady and she advised that as per the notes it is stated that they're waiting for my case number. Which case number as I explained my while story to Atlegang? Amd can you please assign a different claim consultant cause whoever us handling my claim is very ***********. I have never ever even spoken to the "Shane" who the claim has been assigned to
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
22 Jan 2024, 12:25It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply22 Jan 2024, 12:25
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
KK
Kabelo K's updateReviewer Update
24 Jan 2024, 14:59Is it really hard to send an acknowledgment email to state that the document requested has been received?
I am indeed tired and disappointed of the up and down and the service from you guys.
Ke sharp sharp with the horrible service!!!
I am indeed tired and disappointed of the up and down and the service from you guys.
Ke sharp sharp with the horrible service!!!
KK
Kabelo K's update24 Jan 2024, 14:59
Reviewer Update
Is it really hard to send an acknowledgment email to state that the document requested has been received?
I am indeed tired and disappointed of the up and down and the service from you guys.
Ke sharp sharp with the horrible service!!!
I am indeed tired and disappointed of the up and down and the service from you guys.
Ke sharp sharp with the horrible service!!!