Consent Letter / Beacons and billings delay

<p>On the 23 of August 2016, I was visited by Chris Hartzenburg & Ramano Rambau @ my premises to do an asses*****t. I previously had to sign a consent letter for Miway to obtain certain information like Beacons and billings. On 24 of August 2016 I sent through the signed forms and called Romano and he informed me his not in the office, today he sends me an email stating the follow "Please note that we need the stamp and signing of the Commissioner of Oaths on the affidavit and we also need the initials signing on the bottom of the pages. Please also send it back with certified copies of your ID’s." When they where at my premises they did not inform me exactly what I needed to fill in Romano said he will fill in the rest, he did not call me to inform me of what is missing and what other documents I needed as well. I think this is a hell of a delay seriously I have never heard of such nonsense in my life nor have I ever dealt with people that rather hid behind and email instead of picking up the phone and speaking to a client. Romano told me to validate this claim will take 7 working days , I logged my claim on the 16 August 2016 so by the 2 of Septemebr it I will only know if it will be approved or rejected which means for a claim to be proccessed it takes 14 working days that is just to finalize 1 claim. Miway can't be serious about clients this is rediculous honestly. CL 763133</p>