NM
Nontokozo M

1 reviews | Active since Jul 2015

18 Mar 2024, 10:55

Confirmation Message *Business Name:* I have 3 claims with MiWay that they have not paid, they did an accessment for 2 same accidents and both end up costing them 4000 and 6000, this accidents are both for two tires for mercedes CLA

Confirmation Message *Business Name:* I have 3 claims with MiWay that they have not paid, they did an accessment for 2 same accidents and both end up costing them 4000 and 6000, this accidents are both for two tires for mercedes CLA. The other claim have been hanging since last year. They wanted to pay 3000 and I complains that it can’t be, that is not even an amount for one tire. Then they said my insurence is maximum 5000 per pay, I must submit a quotation I did. And they come back with their assessment said, then what was the purpose of requesting a qoutation. No reassessment done, their employee dealing with my claims is so determined for me not to be paid, he even told me the premium is 99 what was I expecting.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Mar 2024, 10:58
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team