************ conduct by MiWay ruining my credit score!!!
I emailed MiWay insurance on 25 July cancelling my policy due to me moving to another insurance. An agent contacted me and I requested that they cancel my policy. They put my query through to their brokers, BSure Insurance and I told them I wish to cancel my policy. I've provided them with all my information and they said my policy would be cancelled. Since then, MiWay keeps trying to debit money from my account, even last night, July 31, 2025, MiWay was still trying to debit.
This ************ company is ruining my credit with bounced debits because they don't want to lose business from overcharging for insurance. I'm sick of MiWay & their questionable conduct!!!
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MiWay Insurance's replyOfficial
01 Aug 2025, 08:41We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply01 Aug 2025, 08:41
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
's updateReviewer Update
04 Aug 2025, 08:18On 4 August 2025 at 08:10am I received an SMS from MiWay noting that they did not receive payment. This, after assuring me that my policy has been cancelled. I've been in touch with WiMay & BSure, both companies have been notified since July 25th that I wish to cancel my policy and this policy is STILL trying to debit my account. I know business is tough & customers are finding affordable insurance but this is no justification why my policy should be kept active against my will!
's update04 Aug 2025, 08:18
Reviewer Update
On 4 August 2025 at 08:10am I received an SMS from MiWay noting that they did not receive payment. This, after assuring me that my policy has been cancelled. I've been in touch with WiMay & BSure, both companies have been notified since July 25th that I wish to cancel my policy and this policy is STILL trying to debit my account. I know business is tough & customers are finding affordable insurance but this is no justification why my policy should be kept active against my will!