KL
Kgosimang L

1 reviews | Active since Oct 2018

30 Aug 2021, 16:48

Concern Client!

Good Day I have been a client to Miway Insurance for years and all this years I never claimed anything. I never missed a payment for that matter.

On the 24th August 2021 while on my way to work a vehicle that was driving behind my vehicle drove into me and damaged my rear bumper.

All the necessary processes where followed and AR was recorded by the SAPS and Miway Insurance was informed and all necessary information they require was forwarded to them.

It saddened me when I received a call from Miway Insurance informing me that they are planning to write off my vehicle because of Basic Economical Repair.

My vehicle is 2004 model which is old I agree but the damage on the vehicle I personally don't think the vehicle needs to be written off.

I drove my vehicle since 2008 without any problems and I love my vehicle, seeing it like this breaks my heart. Letting it go will kill me and is something that I am not planning to do.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply30 Aug 2021, 16:59
Official
Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the correct team and someone will get back to your shortly with feedback. In the meantime, please accept our apologies for any hassles we have caused you.  Best regards,
The MiWay Team
 

Best regards,

KL
Kgosimang L's update31 Aug 2021, 09:52
Reviewer Update
Good Day

Thanks to Ms Solani Baloyi services that I will be able to keep my vehicle as I wished.

She went through the processes and options that are there for me as a client and explain in details.

Keep up the good work Ms S. Baloyi.