1 reviews | Active since Feb 2015

07 Sept 2018, 11:16

Miway

Item: MiWay Insurance
Rating: 1
Author: PORTIA M

<p>Miway is not offering the me the peace the of mind I have paid them for all this years I have a minor accident on my car instead of helping me and fixing the damage they want to sell my car and write it off and benefit from my mysery and the lady is even laughing at me. I thought insurance is for helping me, they are reaping me off. I want miway to pay me to fix my car. I was paying premiums on time now i must negotiate with the world first before they assist its so bad.</p>

Helpful (0)

Replies (8)

MiWay Insurance's replyOfficial

07 Sept 2018, 12:07

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance's reply07 Sept 2018, 12:07

Official

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

PORTIA M's updateReviewer Update

07 Sept 2018, 12:49

at this point the government seems to be more efficient than miway

PORTIA M's update07 Sept 2018, 12:49

Reviewer Update

at this point the government seems to be more efficient than miway

PORTIA M's updateReviewer Update

07 Sept 2018, 13:02

now miway wants to write off my car that can be fixed for 29 929.02 meaning miway is reaping me off

PORTIA M's update07 Sept 2018, 13:02

Reviewer Update

now miway wants to write off my car that can be fixed for 29 929.02 meaning miway is reaping me off

MiWay Insurance's replyOfficial

07 Sept 2018, 13:06

We have passed your message on to our Claims team and someone will be in touch to assist you.

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance's reply07 Sept 2018, 13:06

Official

We have passed your message on to our Claims team and someone will be in touch to assist you.

Kind regards,
The MiWay Team

Best regards,

PORTIA M's updateReviewer Update

07 Sept 2018, 13:28

the team contacted me we are waiting for the response from The Manager.

PORTIA M's update07 Sept 2018, 13:28

Reviewer Update

the team contacted me we are waiting for the response from The Manager.

PORTIA M's updateReviewer Update

07 Sept 2018, 15:36

Miway how long does it take the manager to respond, what is their contracted turnaround time on issues such as this?

PORTIA M's update07 Sept 2018, 15:36

Reviewer Update

Miway how long does it take the manager to respond, what is their contracted turnaround time on issues such as this?

PORTIA M's updateReviewer Update

10 Sept 2018, 09:48

Thank you Nkele Molele for your prompt service.

PORTIA M's update10 Sept 2018, 09:48

Reviewer Update

Thank you Nkele Molele for your prompt service.

MiWay Insurance's replyOfficial

10 Sept 2018, 14:23

Thank you for your message and for the feedback! We believe that Nkele has since given you a call to discuss your concerns with you in more detail and we are happy to hear that a solution has been made and that you are satisfied with the feedback.

Should you need help with anything else, we urge you to give us a call.

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance's reply10 Sept 2018, 14:23

Official

Should you need help with anything else, we urge you to give us a call.

Kind regards,
The MiWay Team

Best regards,