BS
Bridgette S

1 reviews | Active since Aug 2015

25 Aug 2015, 11:17

Complimentary for an extensive service received

<br> Good Day <br> <br> I have contacted the Miway insurance due to an increase on my policy monthly premiums. the Agent transfered my call to the Senior Consultant for further administration his name is - Thapelo Masinga . <br> <br> The consultant was very informative, humble , good communications skills, he managed to listen to my queries and managed to amend my policy to the extend that he provided financial advices , went through the policy together . <br> <br> His capabilities and knowledge were amazing . He has a sense of humour , very patient and efficient.<br> <br> Out of the Conversation and administration , I have gained knowledge on how to manage my finance, how to maintain the policy. Thank you Thapelo Masinga your Customer service skills were extensive and efficient . May you also do the same to others. <br> <br> Thanks <br> <br> Bridgette Seanego

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Aug 2015, 14:23
Official
Hello katemoneb,

Wow - this is such a wonderful compliment for Thapelo, and it is exactly the kind of feedback we strive for. Thanks so much for taking a moment out of your day to show him the recognition he deserves - we really appreciate it and we're sure that he will too.

Thanks so much!

Best regards,
The MiWay Team