Compliment

I needed a border gate letter for my car for the weekend. So I phoned Miway yesterday and the person I spoke to said she sent it. I did not receive the letter yesterday and thought to myself I must be patient I will probably get it today. When after 12:30 I realised that the letter has not come through I decided to call Miway again. This time around I was helped by Ofentse Tshukudu. What a pleasure dealing with someone who makes you feel like you are the only client she has to deal with. After I explained what happened she wanted to make sure that by the time I drop the phone the letter is in my inbox. And that's what happened. I think I have 3 letters right now in my inbox. I liked how she was helpful, patient and empathetic. I give her 10/10 for customer service. Thank you