MM
Monty M

1 reviews | Active since Jul 2018

26 Jul 2018, 11:35

Compliance on no way employees

I had a bad experience with miway where I got an accident which my write off car was not played fully because of the consultant who gave me a policy of which he was not well trained to guide customers he was focused on getting his commission is very much painfully and does not comply with using 9000 and they must advice clients to send the HP agreement because that I one thing which make most insurance companies to run away from paying our South Africans and leaving us in debts. Reff my voice recording I still all the evidence

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Replies (2)
MiWay Insurance
MiWay Insurance's reply26 Jul 2018, 11:57
Official

We are really sorry to hear that you feel let down. We will be in touch to discuss your concerns with you in more detail.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply30 Jul 2018, 11:52
Official

We've heard back from our disputes team and unfortunately, as this has been referred to the Ombudsman for Short-term insurance, we are unable to assist. Please refer any further queries you have, directly to them. Thanks!

Best regards,
The MiWay Team