VN
Vuyo N

1 reviews | Active since Mar 2019

12 Aug 2021, 10:02

Complaints

Mi way insurance i a total ****. when I took the insurance with them they said I must download an App and when I do a claim via the App I wil get a duscount of R1000.00 and I did a claim for my TV I didt get the discount they told me its not applicable on household contents. I put a claim for my vihicle still the same ting because they say it was not an accident it was an attempted theft. All these this yu get told when an incident happen.

Now I need ro take my car in to the panel neaters it is booked to be there on Friday they telling me they dont book Curtasy car on Thursdays and Fridays because the panel beaters wont be working on the car on a weekend. What the hell is that I mean what an inconvicience.

What isthe use of having a comprehemsive insurance then.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Aug 2021, 10:22
Official
Thanks for bringing this to our attention – we’re so sorry to hear that this has happened! We can assure you that your feedback has been escalated to the right team, who will be in touch ASAP to see how we can turn things around. In the interim, we sincerely apologise for any hassles you have experienced. 
Best regards,
The MiWay Team