Complaint regarding the iRefer

Utterly gutted at the conduct of MiWay regarding the iRefer thing they have going on. As a MiWay policyholder from 2012 to date, and given my content with how they have handled my affairs since, I decided to refer a colleague who has just bought a car beginning of October to join Miway. I therefore communicated with Miway just after he called and was happy with their offer and I was informed that I will get a R1000 voucher for my efforts pending the new client's first premium deduction on 15 November 2023. That came and passed and on my follow up I was then informed that I needed to wait 15 days before I could get the voucher. To date no contact whatsoever from MiWay until I called them this morning only to be informed that there's no proof that I referred my colleague to them. What nonsense is this though? But it's well and good as I will as I persuaded him to join them, do the same to move him with me to my newly found insurance in time. Thanks for nothing.