1 reviews | Active since Feb 2013
Complaint
I am not happy with two things:
1. I spoke to Mahlatsi about Toyota Hilux tracker that was ceded to my way but the premium that was deducted was still the same. He first took longer to assist me and sounded destructed then he said he has escalated the matter and they will call me back. To date no one has called me.
2. I was querying an increase on my premium and excess. I don't remember the consultant i spoke to but he said they managed to decrease my premium and kept my excesses the same. When i went through my policy documents the excess for corolla has increased, I had added smash and grab on Hilux but it's included and hilux premium has changed and it's cover only started in December.
We were not even given stickers to paste on the Hilux.
The MiWay Team
The MiWay Team
Thank you so much for the prompt response, I really appreciate it.
I would like to thank Innocentia Kgano and Thabani Mnguni for their excellent service and clarifying all the issues I had. You guys have restored my faith on MiWay.
Thank you so much for the prompt response, I really appreciate it.
I would like to thank Innocentia Kgano and Thabani Mnguni for their excellent service and clarifying all the issues I had. You guys have restored my faith on MiWay.
The MiWay Team
The MiWay Team