kM
kholofelo M
1 reviews | Active since Dec 2018
22 Dec 2020, 10:12
Complain
I'm a customer of Miway for the past 5 years but this year December its was the worst year because they deducted funds before my due date. Spoke to Boitumelo and I spoke to his manager his name is Seitshiro who was rude and very unprofessional with a poor poor service who had guts to hung up on me while I was talking to him. I requested them to debit on the right agreed day but still they haven't deducted. I am so so disappointed and ashamed that Miway can hired such people with a lack of respect on clients. NOW MY CREDIT PROFILE IT IS AFFECTED WHOS FAULT IS IT???????????????? I WANT MY PROFILE FIXED WITH IMMEDIATE EFFECT!!!!!!!!!!!!
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Replies (2)
MiWay Insurance's replyOfficial
22 Dec 2020, 10:29Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the correct team and someone will get back to you shortly with feedback. In the meantime, please accept our apologies for any hassles you have experienced. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply22 Dec 2020, 10:29
Official
Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the correct team and someone will get back to you shortly with feedback. In the meantime, please accept our apologies for any hassles you have experienced. Best regards,
The MiWay Team
The MiWay Team
kM
kholofelo M's updateReviewer Update
23 Dec 2020, 10:55I would like to compliment the impeccable and excellent service that I have received from Dibuseng Motaung.
She has a sense of empathy and listening skills, she helped me to sort out my complain after I have struggling from Monday.
Please Dibuseng keep it up with the good work.
She has a sense of empathy and listening skills, she helped me to sort out my complain after I have struggling from Monday.
Please Dibuseng keep it up with the good work.
kM
kholofelo M's update23 Dec 2020, 10:55
Reviewer Update
I would like to compliment the impeccable and excellent service that I have received from Dibuseng Motaung.
She has a sense of empathy and listening skills, she helped me to sort out my complain after I have struggling from Monday.
Please Dibuseng keep it up with the good work.
She has a sense of empathy and listening skills, she helped me to sort out my complain after I have struggling from Monday.
Please Dibuseng keep it up with the good work.