COMPLAIN

<div>I was involved in an accident on 26/07/2021,they are delaying my claim and have not been paid to date. There was a problem with the package that I was supposed to send to them, POSTNED delivered to a wrong address, but Kedibone Rakate managed to check on that on the 24th of August and told me someone went to collect it. But on 10/09/21 when I sent her an email to check on that,apparently the package is still not there and the claim won't be finalized until the package was received. As it is I am being debited for 2 cars since I had to get another car and insured with them again. Yesterday again I called to make a follow up since I am the 1 who's doing that. I was told the package is received but now have to pay for my license disc since it expired end of August,when the car was actually written off 28/07/2021. Everything with my claim is a mess...i rented a with with Avis from 26/07/21 till 31/07/21,but I still haven't received my refund to date... I AM A VERY UNHAPPY with Miway! I don't even think I will get my refund for the debit they are taking for the CAR that they've WRITTEN off.</div>