1 reviews | Active since May 2017
Company keeps on taking off debit order - even when its cancelled
<p>I recently spoke to a Henry at Miway (manager) to suspend my account for a few months. He was so obliging and helpful I even put a positive report on Hellopeter about him. Unfortunately, come the end of the month, the debit order still came off. I called him, furious that they had still taken money off my account and let me know it was his fault and he would rectify and the money would be back in my account in 72 hours. Well, its been almost a week and the money is still missing. SHAME ON YOU MIWAY!!!!</p>
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued.
We've passed your message on and someone will be in touch.
Kind regards,
The MiWay Team
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued.
We've passed your message on and someone will be in touch.
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right the first time around - we will make every effort to see that this never happens again.
Henry has called to apologise himself and he also explained what we need from you in order to speed up your refund.
Please let us know if you need help with anything else in the interim!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right the first time around - we will make every effort to see that this never happens again.
Henry has called to apologise himself and he also explained what we need from you in order to speed up your refund.
Please let us know if you need help with anything else in the interim!
Kind regards,
The MiWay Team