Communication problems on car claim (C607161)

This is to report my frustration with the way MiWay Insurance communicates on the claim submitted in January. I initially requested that the car be repaired after the second week of March since I had already invited people to workshops that were stretching from the beginning of February till the end of the second week of March. There were two companies suggested for me to to choose from and I indicated my dissatisfaction in working with them. I had even written a letter of complaint to them about one company as a follow-up to a telephonic complaint presented. I was so surprised to be referred back to that company. I then had no option but to book my car with the company that is in the far South of Durban while I stay in the far North. As a results the chosen company complained that I was staying very far for them to offer me the lift home.<br> <br> Always when suggestions and requests are communicated between myself and MiWay Insurance, they are done telephonically with different people and there is no evidence of the communicated information. Galo Boikanyo was presented as a person who will be assisting on my claim but she has never contacted me.