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nomsa S

1 reviews | Active since Jun 2016

10 Jun 2016, 11:57

commendable service , excellent work!!

<p>i called mi way on friday the 10th of June . spoke to Tshepiso , who was friendly, understood the product, listened to the reason for my call as i wanted to cancel , and he tried to assist , but when he realize that i was still not happy with the service . He explained the procedure when he was transfering the matter to his seniors whilst re assuring me, as he noted that i took the matter emotional.was transfered to ayanda who within 6 minutes of the call resolved the issue. i will recommend miway anyday , and am about to add 2 more cars as i really think and feel they do things the client way ,their goal is to ensure quality and satisfaction, not number of calls taken per day. WELL DONE TSHEPISOT!!!!</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Jun 2016, 13:34
Official

Thanks for recognising Tshepiso and Ayanda's efforts – we’ll be sure to do the same!

Best regards,
The MiWay Team