PS
Pumza S

1 reviews | Active since Nov 2018

16 Nov 2018, 14:39

Commendable Customer Service

Called to amend my existing policy and assisted by Bonolo Irvin Magagula. I would like to commend MiWay for their call back system. When I made the call was agitated for I was anticipating holding forever to be assisted , to my surprise they have a "call back "option as my number was identified (existing customer) and within a minute they called ! Service by Bonolo was commendable (professional & friendly) too hopefully the closing of the "pending" deal will bring me more smiles and I will sure come back to rate the service :-)

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Nov 2018, 15:01
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Bonolo is so enthusiastic about delivering awesome service and we are so happy to have him on our team. We’ll be sure to show him the recognition he deserves and we look forward to keeping you impressed for years to come!

Best regards,
The MiWay Team

Best regards,